Delivery & Postage
Black Box will endeavour to dispatch your order within 5 working days of it being received. In most cases, our blends are made fresh to order hence the longer amount of time needed for the dispatch.If an item ordered is out of stock, we will contact you and offer an alternative or a full refund.
COVID 19 update - due to delays in the mail system some of our customers have not been receiving their items as quickly as we would like. I do apologise for the inconvenience but our posties and delivery drivers are doin' the best they can and working their butts off.
So chill and let me know if your item isn't received and I will chase it up and replace it if required email me at email@example.com
All prices listed below are in GBP Sterling. We deliver to most countries worldwide. For our overseas customers, please note that it is the responsibility of the buyer/customer to ensure that their purchase meets customs regulations in their country. Any other charges that may apply (customs duty etc) at point of entry will be the customer’s responsibility. There is no maximum order value.
Postage includes packing charges.
FOR UK DELIVERY (UK mainland only):
For orders up to £10, P&P is £3.95
For orders from £10.01 to £20 GBP, P&P is £4.95
For order from £20.01 to £50 GBP, P&P is £5.95
For orders over £50.01 GBP, P&P is Free of Charge
CLICK & COLLECT Should you wish to collect your order in-store at Shrewsbury Market Hall please email firstname.lastname@example.org to confirm this arrangement prior to placing your order.
Please be aware that your order may not be small enough to fit through your letterbox. Due to the nature of the product, we cannot accept any returns for refunds unless the product is defective and it remains unopened.
FOR OVERSEAS DELIVERY:
EU countries For all other countries
For orders up to £10, P&P is £5.00 For orders up to £10, P&P is £6.00
For orders from £10.01 to £20 GBP, P&P is £8.50 For orders from £10.01 to £20 GBP, P&P is £10.00
For orders from £20.01 to £30 GBP, P&P is £12.80 For order from £20.01 to £30 GBP, P&P is £16.00
For orders from £30.01 to £50.00, P&P is £17.00 For orders from £30.01 to £50 GBP, P&P is £24.00
For orders over £50 P&P is £22.00 For orders over £50 P&P is £35
Black Box Spice Co will not be held responsible for delays to your order due to the customer providing incorrect delivery information. If an order needs to be sent twice due to an incorrect delivery address, the charges will be passed onto the customer.